SAP Payroll Integration with Equifax

Automating Employment Verification and Document Delivery

For E-commerce Success

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Why Shopify? Why Us?

Trusted by over one million brands, our industry-leading eCommerce platform offers powerful built-in tools for sales, marketing, and scalability—everything you need to grow. We specialize in custom builds that go beyond off-the-shelf themes, delivering unique solutions tailored to your business. With proven experience across a wide range of industries—from fashion to fitness—our transparent, collaborative process ensures results that drive success.

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Background

The integration aimed to modernize and streamline the way employment and payroll information was shared with external verification services. By connecting SAP HCM Payroll with Equifax’s secure platform, the organization sought to eliminate inefficiencies and compliance risks in employment verification and document distribution.

Why Shopify? Why Us?

Trusted by over one million brands, our industry-leading eCommerce platform offers powerful built-in tools for sales, marketing, and scalability—everything you need to grow. We specialize in custom builds that go beyond off-the-shelf themes, delivering unique solutions tailored to your business. With proven experience across a wide range of industries—from fashion to fitness—our transparent, collaborative process ensures results that drive success.
1

The organization needed a secure, automated connection between SAP HCM Payroll and Equifax’s employment verification platform, such as The Work Number.

2

 The organization wanted to modernize how employment and payroll information was shared with external verification services.

3

The goal was to minimize compliance risks and improve the accuracy and speed of employment verification processes.

Business Problem

Manual processing of income verification, pay stubs and W-2 delivery created heavy workloads for HR and delayed responses for employees and third parties.

Slow and error-prone processes increased compliance risks, especially around timely delivery and employee consent.

A secure, automated pipeline was required to transfer sensitive payroll and employment data both periodically and on demand.

Ensuring fast, accurate and compliant handling of Equifax verification requests with minimal manual involvement was critical.

For E-commerce Success

Technical Challenges

Outbound Interface Design

Designing outbound interfaces to accurately extract comprehensive employee details, job data, and full pay history, including earnings, deductions, and tax information.

Data Formatting Compliance

Structuring outbound files carefully in alignment with Equifax’s strict formatting rules and compliance standards to ensure seamless system compatibility.

Secure Data Transmission

Securing all transmissions with advanced encryption protocols during regular payroll runs and year-end processing cycles to fully safeguard sensitive

Inbound Acknowledgment Handling

Managing inbound acknowledgments along with detailed error responses from Equifax to confirm successful transfers and resolve potential issues quickly.

Real-time Verification Support

Supporting real-time, consent-based responses to external verification requests while maintaining complete, auditable trails for long-term compliance assurance

Solution

Developed programs to extract employee information and payroll data after payroll runs and year-end cycles

Automated encrypted transmissions to Equifax, following their required file formats for accuracy and compliance.

Implemented processes to handle acknowledgments and exceptions, ensuring timely issue resolution

Enabled real-time, consent-based responses to Equifax verification requests, improving speed and compliance in employment checks.

Conclusion

The integration automated secure data sharing with Equifax, reduced HR effort, and enabled fast, compliant employment verifications.

Automated and encrypted delivery of payroll data to Equifax reduced manual HR workload.

Improved operational efficiency
Strengthened compliance with privacy regulations through secure data handling and auditability.

Enabled real-time, consent-based verifications, improving access and response speed.

Results & Impact

Automated, secure delivery of payroll and employment records significantly reduced manual HR effort.
Enhanced accuracy and responsiveness for third-party verifiers, improving employee experience and supporting compliance.
Provided employees with instant digital access to pay stubs, W-2s, and employment verification documents.

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