Automating Benefits and Payroll Synchronization in SAP HCM
The organization needed a seamless, automated way to exchange employee demographic and contribution data with Fidelity.
Prior manual data exchange required significant time and effort from payroll teams.
Existing processes posed compliance risks and made timely retirement plan updates nearly impossible.
HR and payroll teams lacked a centralized view of employee contributions, employer matches and deductions, leading to errors and confusion
Manual processes caused inconsistent deductions, delays in updates and higher error rates, complicating audits and planning
Manual processes caused inconsistent deductions, delays in updates and higher error rates, complicating audits and planning
Developed customized interfaces to handle outbound and inbound communication according to Fidelity’s compliance standards.
Implemented scheduled SFTP transfers for demographic, employment and deduction data aligned with payroll cycles.
Created parsing logic to process inbound confirmations, including contribution adjustments and error feedback.
Enabled automatic Infotype updates in SAP, ensuring payroll remained aligned with Fidelity’s records without manual effort.
Seamless synchronization between benefits elections and payroll deductions reduced errors.
Automated validation and updates enabled accurate, real-time plan alignment before payroll runs.
Administrative workload dropped, improving efficiency and ensuring better compliance.
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